Services
iRIS Soft (IRIS, Institute for Information Systems Development) is a leading Ukrainian IT company that has been implementing innovative technological solutions for the pharmaceutical sector and government institutions in Ukraine and beyond since 2015. Our web solutions and digital platforms help businesses enhance productivity, efficiency, and transparency.
We provide a wide range of services focused on developing, implementing, and supporting digital information systems that improve business efficiency and meet the highest quality standards.
Our team consists of highly skilled professionals with years of experience in developing digital information systems and software for pharmaceutical companies. We work closely with clients to achieve optimal results.
Individual Approach: We ask the right questions before starting a project to fully understand your needs. Throughout the development process, we provide expert recommendations on the best solutions and identify potential barriers to successful implementation.
Digital Transformation Strategy: We help you develop a roadmap for transitioning to modern digital technologies, ensuring maximum efficiency in implementation.
Professional Expertise: With our extensive experience, we create future system concepts, design architectures, and develop functional specifications. We take into account all aspects of your business processes, GVP and GMP standards, and the specific needs of the pharmaceutical industry.
Guaranteed Results: Our products are designed to meet modern requirements, ensuring their long-term effectiveness and reliability.
Having successfully implemented over 80 projects, we have developed our own efficient methodology for deploying digital information systems. By leveraging predefined solutions, iRIS clients see tangible results quickly, minimizing costs and risks. We customize system components according to your unique needs, ensuring maximum efficiency. To accelerate onboarding, we prepopulate databases, allowing you to start using the system immediately.
iRIS Soft regularly releases updates to improve functionality and adapt the software to new regulatory requirements and technological standards. We provide a full set of user manuals and project documentation, ensuring seamless system adoption. The final stage of our process is system validation, which confirms the system’s readiness for industrial use and compliance with all client and regulatory requirements.
Training Services
Software’s successful operation depends on its functional capabilities and user preparedness. Our team of trainers provides effective training, enabling client employees to acquire all the necessary skills for working with the system.
Training sessions incorporate real-life examples and hands-on work with the actual system, allowing users to immediately apply their knowledge in practice. We offer on-site training at the client’s premises or remote online training, ensuring flexibility to meet customer needs.
Upon completion, participants receive certificates confirming their qualification and readiness for efficient use of the software.
System Support Services
Technical support is a key element of the successful operation of our software solutions. The iRIS support team ensures that your business runs smoothly and efficiently. Clients can reach out via phone or other communication channels to receive expert assistance from experienced engineers.
We help resolve operational issues, offer best practices for utilizing new features and updates, and promptly address any malfunctions or problems. Each support request is actively monitored until it is fully resolved.
We value client feedback and incorporate suggestions into future software versions, ensuring continuous improvement. Our approach not only addresses immediate concerns but also allows us to enhance our systems, integrating best practices into daily operations.
Cloud Services
To ensure flexibility and cost efficiency, iRIS offers cloud solutions for its clients. We provide cloud hosting for your information systems, ensuring high availability, security, and automated backups.
Cloud-based solutions enable rapid system adaptation to business growth and scalability, ensuring stable performance even as data volume increases. Utilizing cloud services helps reduce IT infrastructure costs while enhancing resource efficiency and overall system reliability.